Ever happened to you that you couldn’t sleep the night before big presentation for your Client? Ever had an escalation to resolve? Whether we deal with internal Customers from other departments or external Clients one of the key skills is effective communication. When we talk about Client Facing Communication it is taking the skill to a different level. The importance of successful communication becomes a key in building lasting relations.
Discover with us the simple techniques for boosting you public speaking skills in front of the Client as well as enhancing your email writing.
Effective email communication:
Wrap up: your 30-60-90 action plan.
If you are:
then this workshop will help you boost your skills.
Max number of participants: 12
Trainers: Paulina Maslich, Anna Rząca
Materials provided: workbook for participants